
But first, what are the powerful, Smith & Sons Competitive Advantages and Unique Selling Points?
“The bitterness of poor workmanship remains long after the sweetness of low price is forgotten.”
— Benjamin Franklin
FIXED PRICE BUILDING CONTRACTS: Profit is a natural bi-product of good estimating. Smith & Sons contractors are taught a very precise approach to project estimating and the development of a construction budget and this is what enables us to provide Fixed Price Quotes, and Fixed Price or Lump Sum Building Contracts. This also supports our ‘Protect the Profit’ objective each Smith & Sons franchisees focuses at all times.
PEACE OF MIND & SECURITY: Presenting clients with a Fixed Price Proposal that includes a list Specifications, a Completion Date and a Payment Schedule for their project progress payments, ensures every client understands clearly what the entire process is. Our Change Order Policy allows clients to make changes throughout the build with the costs for said Change Orders also quoted upfront. No extra work is carried out without an approved Change Order. No surprises!!!
PREMIUM PRICE POINT: As Smith & Sons offers a boutique, white glove, top shelf construction service, the choice for the discerning homeowner is obvious. Because of this level of service, including the certainty of knowing what is being provided, what the project duration is and what the investment will be, homeowners recognize the value and don’t get swayed by the common “we can do it cheaper” truck and ladder, ‘Chuck in the truck’ type contractor. Smith & Sons client understand that they get what they pay for. We demonstrate and deliver value and don’t have to compete on price!
CLIENT VIDEO TESTIMONIES: As we complete projects for homeowners, often overjoyed with the finished product and the sales and construction experience, some of them are generous enough to share with the world their experience; just like Rob & Ellen from Nanaimo. This assists other homeowners who are considering making Smith & Sons their preferred general contractor in their decision making process. When a new franchisee puts on the Smith & Sons uniform, they immediately inherit the social proof that has been built before they joined. It’s now up to them to uphold this cherished and valuable Smith & Sons tradition.
ONGOING TRAINING, COACHING & ACCOUNTABILITY: Our general contractors are committed to continuous learning and improvement and understand that there is safety and happiness in accountability. Weekly coaching calls are mandatory, transparency and honesty is expected, thus ensuring that all Smith & Sons standards are being upheld. Delivering construction services at the highest level is our aim at all times.
Now, A Few Kind Words From Our Smith & Sons General Contractors, Past & Present
Hear from some of our General Contractors who have grown their business exponentially with Smith & Sons.
With the branding and marketing taken care of along with having access to a supportive team and a reputable brand behind them, these contractors explain how their lives have changed for the better.
“You’re not working out of desperation anymore, you’re working completely deliberately. You’re picking the jobs you want, you’re picking the clients you want!”
— Shane Dewald, Franchise Owner/Operator of Smith & Sons Vernon North
